Changing Your Password or Username

Changing your password

1. Select the person icon at the top right and choose My Account.
2. Under Password, type your new password in the Password and Password confirmation fields.
3. Select Save Guide.

Forgot your password

1. On the login page, select Reset your password.
2. Enter your email address and select Send reset link.
3. Open the email we send you and follow the link to choose a new password.

Changing your username

You log in with your email address, so your email is your username.

1. Select the person icon at the top right and choose My Account.
2. Under Contact Information, change the Email field.
3. Select Save Guide.

From then on, log in with your new email address.

Updated on: 25/10/2026