deleting student vs un-enrol

Richard Betsch's Avatar

Richard Betsch

28 Sep, 2016 02:55 PM

If we un-enrol a student, are we stilled billed for them?

  1. Support Staff 1 Posted by Tim Merkel on 30 Sep, 2016 03:39 AM

    Tim Merkel's Avatar

    Richard,

    Yes, if you only un-enroll a student you are still charged. Only when you fully delete a student are you no longer charged. To see a list of students that are not enrolled in any class go to the Student page, then click the CHANGE button in the upper left corner, then select the Unenrolled Students option. From here you should be able to determine which students might be good to delete.

    Please let me know if there is anything else we can do to help!

    Thanks,

    Tim

  2. Tim Merkel closed this discussion on 30 Sep, 2016 03:39 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac