How to correct an accidental deletion of a student in a classroom

Joanne's Avatar

Joanne

04 Mar, 2024 04:48 PM

I accidentally deleted a student in a classroom. The notice says I can reverse that, but doesn't tell me how. Please tell me how to reverse this.

  1. Support Staff 1 Posted by Tim Merkel on 04 Mar, 2024 07:55 PM

    Tim Merkel's Avatar

    Joanne,

    If you have accidentally deleted a student you may recover (undelete) this
    student for up to 30 days. After 30 days this student's records are
    permanently deleted.

    To recover a student that has been previously deleted go to the Students
    page, click on the CHANGE button in the upper left corner near the name of
    the classroom. Next, select the "Deleted Students" option from the drop
    down menu. The student list below will now show recently deleted
    students. Highlight the student you wish to recover and then click the
    RESTORE THIS STUDENT button.

    Note: the Deleted Student list will only be available if your account
    contains recently deleted student.

    Best,

    Tim

    On Mon, Mar 4, 2024 at 9:50 AM Joanne <[email blocked]>
    wrote:

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